About the role#
Join our Customer Success team in New York for the Fall 2026 term. This paid internship offers hands-on experience in paid social media, digital advertising, and customer success. You will work alongside our team to support brands and contribute to projects that impact our commercial operations.
What you'll do#
- Shadow Customer Success and Paid Social Media Managers to understand how they support client accounts.
- Learn how Customer Success and Managed Services interact with teams across the company.
- Develop an upsell matrix to help the team identify opportunities for additional solutions.
- Build knowledge of our platform, paid social advertising, and the digital advertising ecosystem.
- Turn customer goals and campaign data into strategic recommendations.
- Gain exposure to the full lifecycle of paid social campaigns from launch to management.
- Collaborate with other interns and team members in our New York office.
What you'll need#
- Currently pursuing an undergraduate degree or have recently graduated.
- Interest in a career within marketing, advertising, or technology.
- Curiosity about how brands use technology to manage advertising campaigns.
- Familiarity with social platforms like Meta, TikTok, Pinterest, or Snap.
- Ability to learn new tools and apply those concepts to practical work.
- Clear communication skills and a preference for team collaboration.
- Comfort asking questions as you learn.
- Legal authorization to work in the United States without sponsorship.
Location & details#
- Location: New York, New York.
- Modality: Hybrid.
- Term: Fall 2026 (October 6 through December 17, 2026).
- Compensation: Paid at $20 per hour.
- Schedule: Approximately 30 hours per week.
About Smartly
Smartly operates as an advertising technology company based in Helsinki. Founded in 2013, the firm provides a platform that combines media, creative, and intelligence tools for brands. It manages approximately 5 billion dollars in ad spend for over 700 brands across platforms like Facebook, Google, and TikTok. The company currently employs between 501 and 1,000 people.
How to get in at Smartly
Applying to Smartly early provides a distinct advantage because recruiters review applications before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, helping you apply among the first. This timing ensures your resume reaches the hiring team before the pile grows. You can also improve your response rates by reaching out to the recruiters behind the company's roles directly. Intern Insider surfaces these specific contacts so you can ask about the role or a referral. Connecting with the right person often provides more clarity than submitting an application into a queue.
