About the role#
We are looking for a Technical & Hardware Support Analyst Co-op to manage IT assets and provide technical support. You will report to the Team Lead of Application & Technical Support. Your work ensures that hardware is properly tracked, maintained, and disposed of throughout its lifecycle. This role requires you to interact with end-users, management, and vendors while maintaining professional relationships.
What you'll do#
- Track and manage IT assets using corporate tools, including monitoring warranties, licenses, and service-level agreements.
- Deliver and retrieve IT equipment for staff.
- Maintain inventory data, including the location and condition of physical assets.
- Resolve helpdesk tickets, incidents, and implement user MACD requests.
- Install and uninstall servers, PCs, network equipment, and phones.
- Lift and move hardware weighing up to 50 lbs, including working in server rooms, under desks, and other confined spaces.
- Promote cybersecurity policies and support the execution of the corporate Disaster Recovery plan.
What you'll need#
- Enrollment in a post-secondary co-op program with availability for an 8-month consecutive work term.
- 1-3 years of experience in technical support, specifically with Windows 10, Windows 11, and Active Directory.
- 1-3 years of experience in hardware support and inventory management.
- A University Degree or College Diploma in Computer Science or equivalent experience.
- Excellent communication, analytical, and time-management skills.
- Ability to work effectively with minimal supervision.
- Experience in Microsoft server and Cisco switch and firewall environments is preferred.
- ITIL certification is considered an asset.
Location & details#
- This is a full-time, on-site position located in downtown Toronto.
- The work term runs from January 2027 to August 2027.
About SGGG Fund Services Inc.
SGGG Fund Services Inc. provides fund administration services to hedge funds, mutual funds, and private equity firms. Founded in 1997, the company is based in Toronto and maintains offices in the United States, the Cayman Islands, and India. The firm supports over 1,000 investment funds with assets totaling more than $75 billion. Its operations rely on a proprietary software platform called Diamond.
How to get in at SGGG Fund Services Inc.
To land an internship at SGGG Fund Services Inc., you should focus on submitting your application as soon as a role opens. Because early applicants are often reviewed before the volume of candidates becomes unmanageable, using Intern Insider to receive an instant alert the moment a position is posted helps you stay ahead of the competition. Applying early ensures your resume is seen before the pile grows. You can also improve your chances by identifying the specific recruiters handling these roles. Intern Insider surfaces the recruiters behind the company's openings, allowing you to reach out directly to ask about the position or request a referral. This direct approach often leads to better response rates than a standard online submission.
