Microsoft Customer Engagement Consulting Intern

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    RSM US LLP

    Experience the power of being understood.

    10,001+ employeesFounded 1926Chicago, IllinoisAccounting
    Actively hiringPaidSummer 2027Accounting
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    About the role#

    As a Microsoft Customer Engagement Consulting Intern, you will join our Microsoft D365 practice for the summer of 2027. You will gain experience in the full cycle of software implementation, working with applications such as Sales, Field Service, Customer Service, PSA, and Marketing. This is a full-time, paid internship based in St. Louis.

    What you'll do#

    • Perform business analyst functions and lead requirements gathering sessions with clients.
    • Assist in creating design documentation and perform hands-on configuration of the application.
    • Work with clients to validate solutions and assist with user training.
    • Provide ongoing support as needed throughout the project lifecycle.
    • Collaborate effectively with team members, clients, and other vendors.
    • Participate in Agile or Microsoft SureStep iterative methodologies.

    What you'll need#

    • Completed at least 90 credit hours toward a Bachelor's degree in Information Technology, MIS, Accounting, Computer Science, or a related business field.
    • A minimum 3.0 GPA is preferred.
    • Strong organizational, writing, and interpersonal communication skills.
    • Ability to multi-task, meet deadlines, and work in a self-directed manner.
    • Relevant, hands-on work experience in a team environment.
    • Ability to travel as required.
    • Experience with Scribe is considered a plus.

    Location & details#

    • Location: St. Louis, Missouri.
    • Modality: On-site.
    • Term: Summer 2027.
    • Note: This position does not offer sponsorship.

    About RSM US LLP

    RSM US LLP provides assurance, tax, and consulting services. The firm focuses on the middle market. It employs over 17,000 professionals across the United States and Canada. Founded in 1926, the firm maintains its headquarters in Chicago, Illinois.

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