Digital Technology Intern

About the role#

The Digital Technology Intern will provide technical support to end users across both office and manufacturing environments. This year-round position offers exposure to a wide range of hardware and software within an on-site support team, focusing on incident resolution and documented operational procedures.

What you'll do#

• Provide Digital Technology support for end user populations.
• Follow documented software installations and hardware configurations.
• Build troubleshooting skills by addressing problematic incidents.
• Gain exposure to incident and request ticketing systems.
• Develop communication skills through daily interaction with end users.
• Collaborate within a team environment to meet service standards and timelines.

What you'll need#

• Current enrollment in a degree program focused on Digital or Information Technology, such as Computer Science, Data Science, Cybersecurity, Computer Engineering, or Business Administration.
• A graduation date on or after May 2027.
• Ability to work 20 hours per week during the school year and 40 hours per week during winter and summer breaks.
• Cumulative GPA of 3.0 or above.
• Demonstrated experience and aptitude with computer software installations and desktop/laptop hardware.

Location & details#

• Location: Oshkosh, Wisconsin.
• Work Modality: On-site.
• This is a full-time, paid, year-round internship.