About the role#
The Digital Technology Intern will provide technical support to end users across both office and manufacturing environments. This year-round position offers exposure to a wide range of hardware and software within an on-site support team, focusing on incident resolution and documented operational procedures.
What you'll do#
- Provide Digital Technology support for end user populations.
- Follow documented software installations and hardware configurations.
- Build troubleshooting skills by addressing problematic incidents.
- Gain exposure to incident and request ticketing systems.
- Develop communication skills through daily interaction with end users.
- Collaborate within a team environment to meet service standards and timelines.
What you'll need#
- Current enrollment in a degree program focused on Digital or Information Technology, such as Computer Science, Data Science, Cybersecurity, Computer Engineering, or Business Administration.
- A graduation date on or after May 2027.
- Ability to work 20 hours per week during the school year and 40 hours per week during winter and summer breaks.
- Cumulative GPA of 3.0 or above.
- Demonstrated experience and aptitude with computer software installations and desktop/laptop hardware.
Location & details#
- Location: Oshkosh, Wisconsin.
- Work Modality: On-site.
- This is a full-time, paid, year-round internship.
