About the role#
The DRC Customer Success Internship is part of the Oracle Veteran Internship Program (OVIP). This program is designed for transitioning military veterans and active-duty military spouses who are new to the corporate sector. Interns receive hands-on training, professional development, and experience within the company's support organization. This is a full-time, paid position for Summer 2026.
What you'll do#
- Serve as a customer liaison for Premier Support Service questions, order quoting, and processing.
- Manage inbound customer calls and emails regarding support renewals.
- Educate customers on business practices and contractual implications.
- Ensure customer awareness and understanding of the Support Portfolio.
- Manage exceptions for customers experiencing issues that may delay or inhibit renewals.
- Contact customers to ensure purchase orders are issued prior to expiration, prioritizing communications based on dollar amount and specific customer needs.
- Drive online quoting, purchase order acceptance, and customer automation.
What you'll need#
- Status as a US Veteran transitioning from active service or an active-duty Military Spouse new to corporate experience is preferred.
- A BA/BS degree or 2 years of proven experience is preferred.
- Strong attention to detail, organizational skills, and analytical abilities.
- Excellent communication and customer service skills.
- Demonstrated leadership skills and the ability to work independently within defined policies.
- Proficiency with Microsoft Office.
Location & details#
- Location: Colorado Springs, Colorado.
- Modality: Hybrid (option to work from home or at the Oracle facility in Colorado Springs).
- Schedule: Full-time (40 hours per week).
- Education focus: Business Administration, Marketing, or Communications majors are encouraged to apply.
About Oracle
Oracle provides cloud infrastructure, database systems, and enterprise software applications for organizations. The company supports public, hybrid, and multicloud deployments for various industries. Founded in 1977, it maintains its headquarters in Austin, Texas. The firm employs over 200,000 people globally.
How to get in at Oracle
Securing an internship at Oracle often comes down to timing. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first, as early applicants get seen before the pile grows. It is a simple way to stay ahead of the volume of candidates applying for these positions. You can also use Intern Insider to surface the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral, which materially improves response rates. Connecting with a human recruiter is often more effective than submitting an application into a queue.
