About the role#
As an IT Helpdesk Intern, you will support daily IT operations by assisting employees with hardware, software, network, and Microsoft 365 issues. You will gain hands-on experience in IT support while working in both office and manufacturing environments. This is a full-time, paid internship with a rolling term.
What you'll do#
- Provide first-level support for hardware, software, network, and Microsoft 365 issues.
- Install, configure, and troubleshoot laptops, desktops, and mobile devices.
- Assist with user accounts, printers, and business applications.
- Support IT equipment in office and shopfloor areas.
- Print and issue employee ID cards and maintain card printers.
- Support meeting room equipment, displays, and online conference systems.
- Update IT documentation, maintain asset records, and track support tickets.
What you'll need#
- Final-year student or currently pursuing a degree in Information Technology, Computer Science, or a related field.
- Basic knowledge of Windows and Microsoft 365.
- Basic understanding of computer hardware, printers, and networking.
- Good communication skills with a customer-service mindset.
- Willingness to learn and work in a manufacturing environment.
- Preferred: Previous internship, project, or hands-on experience in IT support or helpdesk roles.
Location & details#
- Work Modality: On-site.
- Sponsorship: Not available for this position.
About Koch
Koch is a private holding company based in Wichita, Kansas. It operates businesses across more than 50 countries in sectors including energy, chemicals, manufacturing, and technology. The company employs approximately 120,000 people globally. Its operations focus on products related to food, water, transportation, and consumer goods.
How to get in at Koch
Securing an internship at Koch requires speed because of the volume of applicants they receive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Early applicants often get their materials seen before the pile grows too large to manage. Reaching out to the right person is the next step to distinguish your application from the crowd. Intern Insider surfaces the recruiters behind the company roles so you can reach out directly to ask about the position or a referral. This approach materially improves your response rates compared to submitting through a general portal.
