About the role#
As an Intern Business Analyst within the IT Application Excellence team, you will support technology selection, process improvement, and the administration of business systems. You will partner with internal stakeholders and IT Business Partners to understand business objectives and operating models. Your work will focus on identifying opportunities to improve efficiency and productivity through technology solutions.
What you'll do#
- Partner with business stakeholders, developers, administrators, and solution architects to translate requirements into scalable technology solutions.
- Support day-to-day ticket operations by triaging and resolving incidents, service requests, and user inquiries.
- Assist with the administration of enterprise applications, including Salesforce and other go-to-market platforms.
- Participate in requirements gathering, business process analysis, impact assessments, testing, and solution validation.
- Configure, test, and deploy low-code solutions and automation initiatives.
- Create and maintain application documentation, knowledge articles, user guides, and training materials.
- Collaborate with Agile delivery teams by participating in backlog refinement, sprint planning, and release activities.
- Facilitate meetings, workshops, and discussions to gather feedback and document action items.
- Provide ongoing user support, troubleshooting, and training for enterprise applications.
- Contribute to special projects and strategic initiatives.
What you'll need#
- Current enrollment in Software Engineering, Information Systems, Business Technology Management, Engineering, or a related program.
- Strong interest in business systems, software delivery, and technology-enabled business transformation.
- Experience working with or learning low-code/no-code platforms such as Salesforce.
- Ability to thrive in a high-pressure environment with competing priorities and deadlines.
- Strong analytical, problem-solving, and communication skills.
- Highly organized and detail-oriented approach to tasks.
- Self-motivated, curious, and eager to learn new technologies.
- Initiative, accountability, and a customer-focused mindset.
- Experience with Agile methodologies, user story management, or software development lifecycle concepts is an asset.
- Salesforce experience (Administration, Automations, Reports, Dashboards, Security) or certifications are a strong asset.
- Experience working in a software development, application support, or IT delivery team is a strong asset.
Location & details#
- Location: Ottawa, Ontario (Hybrid, with at least three days per week in the office).
- Term: Full-time, Summer 2027.
- Compensation: $19.46 - $28.55 hourly rate, based on skills, education, and experience.
About Kinaxis
Kinaxis develops software for supply chain management. The company serves clients in sectors including aerospace, automotive, and life sciences. It maintains headquarters in Ottawa and employs over 2,300 people. Its software handles tasks ranging from strategic planning to last-mile delivery.
How to get in at Kinaxis
Applying to Kinaxis early gives you a distinct advantage, as recruiters review applications before the volume becomes unmanageable. Intern Insider sends you an instant alert the moment a new role is published, helping you secure a spot at the front of the queue. You can avoid the frustration of waiting in a digital pile by acting quickly when a position opens. Reaching out to the right person often yields better results than a standard submission. Intern Insider surfaces the recruiters behind Kinaxis roles, allowing you to contact them directly for questions or a referral. This personal outreach often improves your response rate significantly compared to cold applications.
