Refugee Resettlement Case Management - Intern

About the role#

Case Management Interns support clients as they transition to life in the United States. This role involves a blend of administrative tasks and direct client engagement, helping individuals reach self-sufficiency while gaining experience in refugee resettlement. This is an unpaid internship requiring a minimum commitment of 15 hours per week for at least two months.

What you'll do#

• Assist clients in reaching self-sufficiency as they begin life in America.
• Map community assets and facilitate referrals to community partners.
• Schedule appointments for clients and provide transportation to these appointments.
• Conduct home visits and accompany clients to various services.
• Educate clients on U.S. healthcare and social service systems, cultural understanding, and neighborhood navigation.
• Assist clients with applications for social service assistance programs.
• Input and maintain client information in the organizational database.
• Communicate client concerns to staff and coordinate service plans with supervisors.
• Maintain a safe, warm, and welcoming environment for new refugee families.

What you'll need#

• Enrollment in or recent graduation from an academic program, with a preference for majors in Public Health, Sociology, Psychology, or Political Science.
• Excellent communication and writing skills.
• Strong organizational skills with high attention to detail.
• Ability to work independently and under pressure.
• Genuine interest in international and refugee issues, along with enthusiasm for working in a multicultural setting.
• Computer literacy, preferably with PC systems.
• A valid driver’s license, personal vehicle, and auto insurance, with a willingness to transport clients.
• Ability to pass required background checks and sign confidentiality and policy agreements.
• Completion of the primary COVID-19 vaccination series as defined by the CDC.
• Attendance at a resettlement information session and additional specialized training.

Location & details#

• Location: Denver, Colorado.
• Modality: On-site.
• Term: Rolling.