Technical Enablement Specialist Intern

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    IBM

    10,001+ employeesArmonk, New York, NYIT Services and IT Consulting
    Actively hiringPaidSummer 2027IT Services and IT Consulting
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    About the role#

    This internship position is with the IBM Z WSC Advisory team. You will support worldwide IBM Z and IBM LinuxONE clients, internal teams, and business partners. The team focuses on guiding clients toward technology decisions through empirical analysis and technical expertise. You will gain exposure to enterprise-class systems, IBM Z labs, and real-world client environments while developing expertise in IBM z/OS, Parallel Sysplex, and system-level resiliency.

    What you'll do#

    • Analyze client environments to deliver technical recommendations that improve system performance and security.
    • Partner with development teams to address specific client requests.
    • Coordinate with support resources to track client priorities and open issues.
    • Support account teams in network-specific client engagements.
    • Design and execute resiliency workshops for clients and business partners.
    • Create client-facing conference and education materials for events like SHARE and TechXchange.
    • Assist in the design of labs focused on Parallel Sysplex and resiliency.
    • Manage workflows for incoming projects using project management tools.
    • Contribute to client education and nurture pathways for z/OS.

    What you'll need#

    • Working toward a Bachelor degree in Computer Science, Information Technology, Engineering, or a related field.
    • Proficiency in programming languages including Python, Java, or C.
    • Familiarity with IBM z/OS, mainframe hardware, Cobol, or JCL.
    • Understanding of enterprise operating systems, IT infrastructure, networking, and routing.
    • Knowledge of resiliency concepts within enterprise IT environments.
    • Experience using AI tools for productivity and advanced skills in Microsoft Suite.
    • Familiarity with project management frameworks.
    • Strong written and verbal communication, analytical thinking, and problem-solving skills.
    • Ability to collaborate cross-functionally and work autonomously.
    • Experience with client relationship management.

    Location & details#

    • Location: Austin, Texas.
    • Term: Summer 2027.
    • Work Modality: Hybrid.
    • Employment Type: Full-time internship.
    • Compensation: Paid position.
    • Note: Sponsorship is not provided for this role.

    About IBM

    IBM provides IT services and consulting to a global client base. The company develops technology solutions across areas such as cloud computing, security, analytics, and infrastructure. It operates as a public organization with more than 10,001 employees. The corporate headquarters are located in Armonk, New York.

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