About the role#
This internship provides hands-on experience in medical office operations within a mental health setting. It is designed for individuals who want to start a career in healthcare and do not have prior medical office experience. The program lasts 3 to 6 months and requires a total of 600 hours to earn a Certificate of Completion. You will work under the guidance of a supervisor who provides weekly feedback and training.
What you'll do#
- Handle patient scheduling and professional phone communications.
- Manage patient check-in and check-out procedures.
- Oversee patient flow and the waiting area.
- Perform front desk tasks such as faxing, copying, and filing.
- Learn to use the MEDENT Electronic Health Record system.
- Gain exposure to medical terminology and the basics of psychiatric services.
- Receive an introduction to insurance billing and coding.
- Maintain HIPAA compliance and patient privacy.
What you'll need#
- You must be at least 18 years old.
- You must be a high school graduate.
- No prior healthcare or office experience is required.
- You must be able to commit to a consistent schedule of at least 20 hours per week.
- You must pass a basic screening, including a background check and drug test.
- You should be motivated to gain experience for your career development.
Location & details#
- Location: Winter Garden, Florida.
- Modality: On-site.
- This is an unpaid, voluntary internship.
- Harmony United Psychiatric Care maintains a drug-free workplace policy.
About Harmony United Psychiatric Care
Harmony United Psychiatric Care provides mental health services to children, adolescents, and adults across Florida. The organization operates through a network of over 30 clinic locations and telehealth platforms. Its clinical team includes psychiatrists, psychologists, and therapists who offer services such as medication management and neuropsychological testing. Founded in 2014, the company is based in Winter Garden and employs 67 people.
How to get in at Harmony United Psychiatric Care
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