About the role#
As a Patient Champion, you will conduct structured phone-based interactions with patients on behalf of healthcare organizations. This role allows you to gain clinical experience while working remotely. You will follow evidence-informed protocols to check in on patients, complete assessments, and manage escalations. All interactions are telephonic and do not require video or in-person contact.
What you'll do#
- Complete at least 6 hours of patient outreach per week on a schedule you build around your coursework.
- Conduct structured telephonic assessments and wellness check-ins using the Grapefruit Health platform.
- Document interaction outcomes accurately within the platform.
- Escalate patient safety concerns to a licensed clinical supervisor in real time.
- Maintain strict HIPAA compliance and patient confidentiality at all times.
- Participate in onboarding training and ongoing check-ins.
What you'll need#
- Fluency in speaking and understanding Spanish.
- Active enrollment in a healthcare program at a college or university, such as Nursing, Pharmaceutical Sciences, Public Health, Biomedical Sciences, Nutrition, or Kinesiology.
- A compatible computer and a cell phone with SMS capabilities.
- A quiet, private workspace free of background noise.
- Ability to work independently in a remote environment.
- Reliable availability for a minimum of 6 hours per week.
Location & details#
- This position is fully remote and based in the United States.
- The role is part-time with a rolling term.
- This is a paid position.
- New hires complete a paid onboarding process covering the platform, communication frameworks, and HIPAA requirements.
About Grapefruit Health
Grapefruit Health operates in the health care sector as a tech-enabled care gap closure company. It serves health systems, payers, and provider groups by mobilizing clinical students to handle patient outreach, screenings, and care coordination. The company is based in Chicago and maintains a staff of 201 to 500 employees. Its platform manages student training, patient matching, and secure documentation within a certified environment.
How to get in at Grapefruit Health
Securing an internship at Grapefruit Health requires speed because early applicants are often reviewed before the candidate pool grows too large. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. This gives you a clear advantage when recruiters start their initial screening process. You can also improve your chances by reaching out to the right people. Intern Insider surfaces the recruiters behind the company roles so you can contact them directly to ask about the position or a referral. This direct approach often leads to better response rates than submitting an application into a general queue.
