IT Help Desk/Technology Support Specialist Intern

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    Gallup

    Analytics and advice that help leaders and organizations solve their most pressing problems.

    1,001-5,000 employeesFounded 1935Washington, D.C.Business Consulting and Services
    Actively hiringPaidSummer 2027Business Consulting and Services
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    About the role#

    This is a full-time, paid internship for Summer 2027. You will join the IT team to support the technology that keeps associates connected and equipped to work. This role involves direct interaction with users and hands-on maintenance of office systems.

    What you'll do#

    • Provide technical support to Gallup users and visiting associates.
    • Build relationships with staff while helping them navigate Microsoft Windows and Apple Mac environments.
    • Troubleshoot workstations and related software.
    • Maintain network equipment, including file servers, routers, and switches.
    • Monitor critical business systems and applications to ensure uptime and availability.
    • Learn new internal processes and systems while maintaining a focus on user needs.

    What you'll need#

    • Enrollment in an associate or bachelor degree program in computer science, computer engineering, or a related field.
    • Current enrollment at a college or university within a 250-mile radius of Omaha, Nebraska.
    • Availability to work 40 hours per week for 12 weeks during the summer of 2027.
    • Broad knowledge of networking, computer hardware, and software applications.
    • Experience with technical troubleshooting and working in a Windows user and server environment.
    • Eligibility to work in the United States without visa sponsorship.

    Location & details#

    • This position is based at the Gallup office in Omaha, Nebraska.
    • You are required to work on-site Monday through Thursday, with an option to work remotely on Friday.
    • This is a paid, full-time internship.

    About Gallup

    Gallup provides analytics and advice to organizations and leaders. The firm operates globally and maintains a focus on the attitudes and behaviors of employees, customers, students, and citizens. Founded in 1935, the company is headquartered in Washington, D.C. It employs over 2,000 people and maintains offices in multiple countries.

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