About the role#
The Sr. Operations Analyst for Student Finance is a technology-focused position that drives operational excellence across the student financial lifecycle. This role balances hands-on processing with advanced analytics, systems optimization, and automation. You will design and implement solutions to improve system utilization, data accuracy, and the student experience.
What you'll do#
- Perform processing across Student Finance functions while serving as a cross-functional subject matter expert for billing, payment, and financial aid systems.
- Execute and validate complex financial transactions and manage escalations.
- Lead the optimization of workflows and design automation solutions using tools like Power Automate and Power Query.
- Partner with IT to define system requirements and drive improvements in audit, reconciliation, and compliance processes.
- Analyze data to identify trends, build KPI dashboards, and support workload forecasting.
- Map and redesign workflows while maintaining process documentation and SOPs.
- Conduct process experiments and pilots to test emerging technologies.
- Act as a liaison between Student Finance, IT, and Operations teams to facilitate workshops and support project execution.
What you'll need#
- Bachelor’s degree in Business, Finance, Information Systems, or a related field.
- 4 to 6 years of experience in process optimization or student finance operations.
- Proficiency with systems such as Banner, Salesforce, ProSAM, or other financial aid management platforms.
- Experience with Federal Student Aid, third-party billing, and VA web-based applications.
- Ability to maintain access to federal systems, which requires having no defaulted federal student loans.
- Technical expertise in Excel, Power Query, Power Automate, and Power BI.
- Strong analytical, communication, and problem-solving skills.
- Ability to manage multiple priorities and work independently.
Location & details#
- This is a full-time position.
- Work may be performed in a remote or hybrid capacity.
- Compensation is between $85,000 and $95,000 annually.
- Benefits include a 401k with up to 6% company match, tuition assistance, and comprehensive health coverage including medical, dental, and vision. Paid time off, parental leave, and disability insurance are also provided.
About DeVry University
DeVry University is an educational institution founded in 1931. It operates out of Lisle, Illinois, and employs approximately 6,941 people. The university offers programs in fields such as business, engineering, health sciences, and media arts. It serves students through both undergraduate and graduate studies.
How to get in at DeVry University
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