About the role#
University Enterprises, Inc. is hiring a Student Assistant to support the Enterprise Technology Solutions team. You will work under the supervision of a Staff Services Manager to assist with IT procurement analysis, research, and evaluation. This is a part-time, temporary position that offers a hybrid work environment.
What you'll do#
- Manage the intake of new requests, perform initial triage, and validate workflows.
- Monitor service level agreements and escalate tasks to subprocess owners as needed.
- Collaborate with management and stakeholders to complete the Certification of Compliance and SIMM 71B requirements.
- Generate reports and dashboards to track the status of approval requests.
- Maintain process documentation and customer-facing instructions on the SharePoint site.
- Identify opportunities to improve the approval process and work with the IT Approval Coordinator to implement changes.
What you'll need#
- Current enrollment as a college student at an accredited institution on our affiliation list, taking at least six semester units or nine quarter units for undergraduates, or four semester units or six quarter units for graduates.
- Pursuing a degree in Computer Science, Information Technology, or a related field.
- Basic understanding of IT concepts and proficiency with Microsoft Office tools like Word and Excel.
- Strong critical thinking, problem-solving, and communication skills.
- High level of accuracy and attention to detail.
- Previous experience in an IT role or working knowledge of IT practices.
- Ability to carefully review and analyze information to document findings.
- Adaptability and a proactive approach to learning.
Location & details#
- Location: West Sacramento, California. You must reside in California throughout the duration of your employment.
- Work Modality: Hybrid.
- Schedule: Flexible hours between 8 AM and 5 PM, Monday through Friday. Students generally work up to 24 hours per week during the academic year and up to 40 hours per week during breaks.
- Employment Status: This is a non-benefited, part-time position.
About University Enterprises, Inc.
University Enterprises, Inc. is a non-profit corporation based in Sacramento, California. Founded in 1946, it provides programs and services to support the campus community at Sacramento State. The organization employs 133 people. It functions as a resource for the educational and social environment of the university.
How to get in at University Enterprises, Inc.
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