About the role#
As a Reliability Engineering Support Intern, you will investigate emerging and systemic product issues to determine root causes and drive corrective actions. You will work across departments including Quality, Engineering, Supplier Management, and Aftersales to resolve complex field problems. Your work supports customer uptime and product quality by amplifying the voice of the customer within the organization.
What you'll do#
- Analyze product performance data using statistical applications to determine the scope and severity of issues.
- Guide troubleshooting efforts and investigate product failures.
- Prepare materials for quality and safety review committees.
- Initiate and coordinate field actions, including the publication of Service Solutions, Technical Service Bulletins, Recalls, and Customer Advisory letters.
- Communicate field actions to dealer technicians and coordinate with the TechComm team for manual updates.
- Analyze financial benefits to determine the appropriateness of field campaigns.
- Provide technical support to Field Staff, Field Sales Engineering, and internal technical support teams.
- Travel to troubleshoot and diagnose product problems in the field.
- Lead and support efforts to foster an inclusive workplace culture.
What you'll need#
- Currently enrolled in a bachelor’s program or higher, or graduated within the last year, in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Proficiency in Microsoft Office Suite, specifically Excel, Word, PowerPoint, and Outlook.
- Ability to solve complex problems independently with minimal guidance.
- Strong organizational, oral, and written communication skills.
- A creative mindset and the ability to work effectively in a team environment.
- Ability to work in an environment of ongoing change.
- Customer-oriented mindset with a drive to develop focused solutions.
- Preferred: Working knowledge of internal combustion engine operation, including mechanical, electronic, and software controls.
- Preferred: Experience in the automotive or trucking industry.
Location & details#
- Location: Detroit, Michigan.
- Term: Summer 2027.
- Schedule: Full-time, hybrid (4 days in-office, 1 day remote).
- Employment status: Paid internship.
- Note: This position does not provide visa sponsorship.
About Daimler Truck North America
Daimler Truck North America operates as a subsidiary of Daimler Truck AG. Founded in 1942, the company produces heavy-duty and medium-duty trucks along with specialized commercial vehicles. It manages brands such as Freightliner Trucks, Western Star Trucks, and Thomas Built Buses from its headquarters in Portland, Oregon. The firm also supplies diesel engines and components while maintaining a workforce of over 10,000 employees.
How to get in at Daimler Truck North America
Securing an internship at Daimler Truck North America requires a proactive approach to their hiring cycle. Because the company receives a high volume of interest, Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Early applicants get seen before the pile grows, which is a significant advantage in a competitive manufacturing environment. You should also focus on building professional connections early in your search. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral. This direct communication materially improves response rates compared to submitting a resume through a general portal.
