About the role#
As a Reliability Engineering Support Intern, you will assist in investigations into emerging and systemic product issues to identify root causes and drive corrective actions. You will work across departments including Quality, Engineering, Supplier Management, Compliance, and Aftersales to resolve complex field issues. This role involves analyzing performance data, guiding troubleshooting efforts, and preparing materials for safety and quality review committees. You will act as the voice of the customer to support product quality and uptime.
What you'll do#
- Investigate product failures through analysis and troubleshooting.
- Analyze product issue data using statistical applications to determine the scope and severity of problems.
- Collaborate with cross-functional teams to implement product improvements.
- Support field actions by creating publications like Technical Service Bulletins, Recalls, or Customer Advisory letters.
- Communicate field actions to dealer technicians using internal systems.
- Analyze financial benefits to determine the appropriateness of field campaigns.
- Provide technical support to Field Staff, Sales Engineering, and Technical Support teams.
- Coordinate your own travel to diagnose and troubleshoot product problems in the field.
- Lead efforts to foster an inclusive and welcoming workplace culture.
What you'll need#
- Current enrollment in a bachelor's program or higher in Computer, Electrical, or Mechanical Engineering, or a related technical field.
- Recent graduates within one year of the position start date are also eligible.
- Proficiency in Microsoft Office Suite, specifically Excel, Word, PowerPoint, and Outlook.
- Ability to solve complex problems independently with minimal guidance.
- Strong oral and written communication skills.
- A customer-oriented mindset with the ability to work in an environment of ongoing change.
- Preferred: Knowledge of internal combustion engine operation, including mechanical, electronic, and software controls.
- Preferred: Prior experience in the automotive or trucking industry.
Location & details#
- Location: Detroit, Michigan.
- Term: Summer 2027.
- Schedule: Hybrid, with four days per week in-office and one day remote.
- Employment: Full-time internship.
- Note: This position does not offer Visa sponsorship.
About Daimler Truck North America
Daimler Truck North America operates as a subsidiary of Daimler Truck AG. Founded in 1942, the company produces heavy-duty and medium-duty trucks along with specialized commercial vehicles. It manages brands such as Freightliner Trucks, Western Star Trucks, and Thomas Built Buses from its headquarters in Portland, Oregon. The firm also supplies diesel engines and components while maintaining a workforce of over 10,000 employees.
How to get in at Daimler Truck North America
Securing an internship at Daimler Truck North America requires a proactive approach to their hiring cycle. Because the company receives a high volume of interest, Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Early applicants get seen before the pile grows, which is a significant advantage in a competitive manufacturing environment. You should also focus on building professional connections early in your search. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral. This direct communication materially improves response rates compared to submitting a resume through a general portal.
