Athletic Ticket Sales & Membership

About the role#

This student worker position supports the Baylor University Athletic Ticket Sales & Membership department. The role is designed for students pursuing a professional career in sports ticket sales who are interested in gaining experience in business operations and customer service.

What you'll do#

• Sell a full menu of ticket options, including football, men's basketball, and women's basketball season tickets and partial plans.
• Conduct sales through various channels, including phone calls, email, face-to-face appointments, in-stadium meetings, and special events.
• Manage inbound inquiries via phone and email while providing professional customer service.
• Execute outbound touch-point calls to current season ticket holders and prospective purchasers.
• Maintain accurate and detailed client and prospect records within Salesforce.
• Assist with various business operations projects and tasks as assigned.

What you'll need#

• Current enrollment as a student, preferably in Business Administration, Marketing, or Communications.
• Strong interest in pursuing a career in sports ticket sales.
• Ability to take initiative and prioritize tasks effectively.
• Commitment to maintaining regular, punctual attendance and complying with all University policies.
• Dedication to providing excellent service to clients.

Location & details#

• Location: Simpson Athletics and Academic Center, Waco, Texas.
• Term: Fall 2026.
• Work Modality: On-site.
• Commitment: Minimum 10 hours per week.
• Compensation: Paid position.