About the role#
Industrial Engineers at American Express act as internal business consultants for our servicing and operations groups. You will apply innovation to identify process improvement opportunities that enable better customer experiences while reducing costs. This role offers exposure to various business areas including Technology, Finance, Risk, and Marketing.
What you'll do#
- Lead projects that create a real-world impact on our business and Card Members.
- Collect data, analyze it for insights, and develop recommendations for senior leadership.
- Deploy improvements to our systems and processes.
- Drive project implementation by working with diverse customer groups.
- Create effective strategies, systems, and processes.
- Apply statistical tools and consulting techniques within the finance industry.
What you'll need#
- Currently enrolled in a full-time Bachelor’s degree program with an expected graduation date between December 2027 and June 2028.
- Pursuing a degree in Industrial Engineering, Operations Management, Supply Chain Management, International Relations, or a related field.
- Ability to communicate clearly, both verbally and in writing.
- Strong interpersonal skills with the ability to work independently or in teams.
- Proficiency in root cause and quantitative analysis.
- Understanding of continuous process improvement and problem-solving methodologies.
- Experience with common IE software such as Excel and SQL.
- Knowledge of IE topics like Six Sigma, lean, statistics, operations research, forecasting, or value stream mapping.
- Results-driven mindset with the ability to own projects end-to-end.
Location & details#
- Location: Phoenix, Arizona.
- Term: Summer 2027.
- Modality: This is an on-site position.
- Employment eligibility: You must be authorized to work in the United States, as we do not provide visa sponsorship for this program.
About American Express
American Express is a global financial services company based in New York. Founded in 1850, it provides payment solutions, corporate cards, and network services to individuals and businesses. The company operates as a public organization with over 10,000 employees. It focuses on facilitating commerce and providing financial products to its customers.
How to get in at American Express
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