About the role#
Industrial Engineers at American Express function as internal business consultants for our servicing and operations groups. You will identify process improvement opportunities to enhance customer experiences while reducing costs. This role involves collecting data, analyzing insights, presenting recommendations to senior leadership, and deploying system improvements. You will coordinate across various departments, including Technology, Finance, Risk, and Marketing.
What you'll do#
- Lead projects that generate a real-world impact on our business and Card Members.
- Create effective strategies, systems, and processes.
- Apply statistical manufacturing tools and consulting techniques within the finance industry.
- Collaborate as a team member within a large engineering organization of Industrial Engineers, Analysts, and Project Managers.
- Explore diversified career growth opportunities within the organization.
What you'll need#
- Current enrollment in a full-time Bachelor’s degree program in Industrial Engineering, Operations Management, Supply Chain Management, International Relations, Business Administration, or a related field.
- Expected graduation date between December 2027 and June 2028.
- Ability to perform root cause and quantitative analysis.
- Understanding of continuous process improvement and problem-solving methodologies.
- Knowledge and exposure to common software such as Excel and SQL.
- Excellent verbal and written communication skills.
- Ability to work independently or as part of a team.
- Results-driven mindset with the capacity to manage projects end-to-end.
Location & details#
- Location: Sunrise, Florida, United States.
- Term: Summer 2027.
- Work Modality: On-site.
- Employment Status: Full-time, paid internship.
- Note: Sponsorship is not provided for this position.
About American Express
American Express is a global financial services company based in New York. Founded in 1850, it provides payment solutions, corporate cards, and network services to individuals and businesses. The company operates as a public organization with over 10,000 employees. It focuses on facilitating commerce and providing financial products to its customers.
How to get in at American Express
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