About the role#
As an Associate Digital Product Management Intern, you will join a 10-week summer program within the Enterprise Technology Services organization. You will work alongside Product Managers, Engineers, Designers, and Data Analysts to support the development of technology, digital, and data capabilities. This role provides exposure to product strategy, Agile execution, and AI-enabled delivery practices while you contribute to initiatives that shape customer and colleague experiences.
What you'll do#
- Support Product Managers and delivery teams by defining and prioritizing product requirements, user stories, and acceptance criteria.
- Assist with user research, stakeholder interviews, usability testing, and feedback analysis to inform product decisions.
- Participate in Agile ceremonies, including backlog refinement, sprint planning, demos, and retrospectives.
- Document technical discussions regarding system design, roadmap tradeoffs, and implementation planning.
- Create and analyze team-level metrics to track delivery progress, execution quality, and potential risks.
What you'll need#
- Current enrollment in a full-time Bachelor’s degree program in software engineering, business, MIS, or Business Analytics.
- Strong analytical skills to evaluate information, identify patterns, and provide clear recommendations.
- Familiarity with product strategy, customer journeys, feature prioritization, and requirements definition.
- Understanding of AI concepts, including prompt design, model limitations, and responsible AI practices.
- Experience with tools such as JIRA, Confluence, Miro, Figma, Excel, PowerPoint, Tableau, or Power BI.
Location & details#
- Location: Sunrise, Florida, United States.
- Term: Summer 2027.
- This is a full-time, paid internship.
- Work modality includes hybrid, on-site, and remote options.
- Please note that American Express does not provide visa sponsorship for this position.
About American Express
American Express is a globally integrated payments company that provides products, insights, and experiences to customers and businesses. Founded in 1850, the firm maintains its headquarters in New York. It employs over 99,000 people and operates as a public company. Its core operations include network services, merchant services, corporate cards, and business travel.
How to get in at American Express
Securing an internship at American Express requires a proactive approach to the application timeline. Because early applicants are often reviewed before the candidate pool grows, Intern Insider sends an instant alert the moment a role matching your target is published, helping you apply among the first. This timing often provides a distinct advantage in the selection process. You can also improve your response rates by reaching out to the recruiters behind the company's roles directly. Intern Insider surfaces these specific contacts so you can send a thoughtful inquiry or request a referral, which is a far more effective strategy than waiting for a response from a general queue.
