About the role#
This internship provides practical experience within Human Resource Information Systems and Information Technology departments. You will learn to configure, implement, and maintain technical solutions to meet operational needs. Interns serve as a liaison between clinical operations, system users, and vendors to ensure effective system performance.
What you'll do#
- Research unusual bugs or system issues.
- Support the team in maintaining hardware, software, and other systems.
- Troubleshoot equipment including printers, computers, and servers.
- Run software updates and backups.
- Participate in the development of new desktops, servers, or applications.
- Assist with the call tracking system and record customer interactions.
- Provide initial support for LAN/WAN-based software, network status, and applications.
- Analyze the effectiveness of existing systems and help develop improvement strategies.
- Review data integrity, audit reports, and perform data analysis.
- Research hosting options and report on pricing and system alternatives.
- Assist in identifying procedures for successful conversions, updates, and application recovery.
- Meet established Service Desk Key Performance Indicators.
What you'll need#
- Current enrollment as an incoming junior or senior at an accredited college or university in Computer Science, Computer Engineering, or a related field.
- A minimum grade point average of 2.5.
- Strong computer skills, including proficiency with Excel.
- Effective communication skills, both written and verbal.
- Strong attention to detail and ability to multitask.
- A demonstrated ability to complete tasks, work in teams, and prioritize work.
- Integrity, maturity, dependability, and a positive attitude.
Location & details#
- Location: Aurora Medical Center West Allis, West Allis, Wisconsin.
- Term: Summer 2027 (May 31, 2027, to August 6, 2027).
- Modality: On-site.
- Schedule: Full-time, 40 hours per week, Monday through Friday.
- Compensation: $21.00 per hour.
About Advocate Health
Advocate Health operates as a nonprofit organization in the hospitals and health care industry. The company maintains a footprint across seven states including Alabama, Georgia, Illinois, Michigan, North Carolina, South Carolina, and Wisconsin. It holds a significant presence in Chicago and Milwaukee. The headquarters is located in Charlotte, North Carolina.
How to get in at Advocate Health
Applying early at Advocate Health provides a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, so you can submit your materials before the applicant pool grows. This helps you avoid the frustration of getting lost in a massive queue of late submissions. You can also use Intern Insider to surface the specific recruiters behind these roles. Reaching out directly to ask about the position or a referral often improves your response rate compared to cold applications. Connecting with a human contact shows you have done your research and are serious about joining the organization.
