Verizon Consumer Group: Customer Go To Channel Operations Intern

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    Verizon

    10,001+ employeesFounded 1983Basking Ridge, NJIT Services and IT Consulting
    Actively hiringPaidSummer 2027IT Services and IT Consulting
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    Best applied by Oct 23

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    About the role#

    This is a 10-week summer internship within the Customer Go To Channel Operations organization. You will work on projects that support product launches, promotions, and changes to rate plans. You will collaborate across teams to turn offer details into clear operational workflows.

    What you'll do#

    • Support channel readiness and go-to-market execution for new products and services.
    • Partner with Marketing, Product, Customer Experience, Training, and Technology teams.
    • Track performance metrics after product launches.
    • Gather feedback from front-line staff.
    • Identify ways to improve operational processes.

    What you'll need#

    • Current enrollment in a Bachelor's degree program with a graduation date between December 2027 and June 2028.
    • Good academic standing.
    • Ability to work full-time between June 2027 and August 2027.
    • Authorization to work in the U.S. without future sponsorship.
    • Willingness to travel and relocate if necessary.
    • Strong written and verbal communication skills.
    • Experience designing customer or user journeys involving dynamic pricing, predictive value, or MarTech stacks.
    • Experience using AI tools such as Gemini, Claude, and NotebookLM.
    • Preferred majors include Business Administration, Marketing, or Operations Management.

    Location & details#

    • Location: Basking Ridge, New Jersey.
    • Work Modality: Hybrid, with a requirement to work from the office for a minimum of three days per week.
    • Schedule: Full-time, 40 hours per week.
    • Compensation: $25.00 per hour, plus eligibility for the 401(k) Savings Plan and holiday pay.

    About Verizon

    Verizon operates as a public company providing information technology services and consulting. Founded in 1983, the firm maintains its headquarters in Basking Ridge, New Jersey. It specializes in telecommunications, entertainment services, and global security solutions. The organization employs over 10,001 people.

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