About the role#
The Golf Operations Internship at The Ocean Course at Hokuala provides hands-on experience in high-level hospitality and golf management. This full-time, paid position involves rotating through various operational areas, including the golf shop, guest relations, and outside services, to ensure a high standard of service for all members and guests.
What you'll do#
- Administer point of sale applications for green fees, merchandise sales, and member or guest billing.
- Reconcile daily tee sheets, manage guest check-ins, and process payments.
- Resolve billing discrepancies, including duplicate charges or payment errors, and track no-show fees.
- Assist in the development of lesson plans and provide both individual and group golf instruction.
- Maintain a clean, organized, and well-stocked golf shop environment.
- Prepare for golf outings by coordinating scorecards, cart labels, pairing sheets, and hole assignments.
- Follow standard opening and closing procedures while adhering to safe work practices.
What you'll need#
- Current enrollment in a PGA Golf Management Program or Associate Education.
- Current PGA or LPGA membership.
- Proficiency in Microsoft Office applications.
- Experience working with computerized point of sale (POS) and tee time systems.
- Ability to read and speak English to effectively communicate with guests and co-workers.
- Background in Kinesiology, Business Administration, or Marketing is preferred.
Location & details#
- Location: Lihue, Hawaii, USA.
- Work Modality: On-site.
- Term: Rolling.
