Internship, Technical Editor, Service Engineering

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    Tesla

    10,001+ employeesFounded 2003Austin, TexasMotor Vehicle Manufacturing
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    About the role#

    Tesla is looking for a Technical Editor to join the Diagnostic Content team in Palo Alto. This role acts as a bridge between engineering and the global service network. You will partner with engineering, quality, and product support teams to create and update diagnostic content used by technicians, repair shops, and customers. Your work will appear in the diagnostic knowledge base, vehicle firmware, and service documentation.

    What you'll do#

    • Partner with engineering and support teams to create and update diagnostic content for non-engineers.
    • Edit and author content across multiple surfaces, including the diagnostic knowledge base and firmware metadata.
    • Use AI tools and editorial automation to scale review and authoring throughput.
    • Validate technical accuracy through structured routing and review workflows.
    • Enforce and evolve style standards across the organization.
    • Organize content for discoverability and diagnostic flow.
    • Support content localization across multiple regions.
    • Manage tasks and information flow using tools like Jira, Confluence, and GitHub.

    What you'll need#

    • Bachelor's degree in English, Communications, Journalism, or a related field, or equivalent working experience.
    • 2-5 years of related work experience.
    • Demonstrated experience using AI tools to draft, edit, or review content.
    • Ability to create accurate, clear, and concise documentation.
    • Skill in explaining technical concepts to various audiences.
    • Ability to comprehend system operation from engineering documentation, including software and mechanical perspectives.
    • Comfort working in a docs-as-code environment using Git, Markdown, and MkDocs.
    • Experience with Python for editorial automation or scripting.
    • Familiarity with SQL or data visualization platforms for monitoring content health.
    • Familiarity with structured authoring formats like HTML, XML, DITA, or JSON.
    • Previous experience with vehicle diagnostics, maintenance, or troubleshooting manuals.
    • Experience supporting content localization or partnering with translation teams.
    • Strong analytical, problem-solving, and teamwork skills.

    Location & details#

    • Location: Palo Alto, California.
    • Term: Winter 2027 and Spring 2027.
    • Commitment: Full-time (40 hours per week), on-site.
    • Compensation: $22.84 - $31.97 per hour plus benefits.

    About Tesla

    Tesla produces electric vehicles, battery storage systems, and solar energy products. Founded in 2003, the company operates six vertically integrated factories across three continents. It is headquartered in Austin, Texas, and employs over 10,000 people. The organization designs, manufactures, sells, and services its products internally.

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