About the role#
This internship offers hands-on experience in fraud operations within the Strategic Operations team. You will learn how the business functions while directly impacting the customer experience. This role is suited for a student with foundational business knowledge and an interest in fraud mitigation.
What you'll do#
- Review customer accounts to compile evidence for customer disputes.
- Analyze data to gather insights on customer behavior.
- Monitor fraud dashboards to support proactive mitigation efforts.
- Participate in special projects related to fraud and chargebacks.
What you'll need#
- Current enrollment in a post-secondary program for Business Administration or Finance.
- Proficiency with Microsoft Excel.
- Strong work ethic and the ability to learn quickly.
- Critical thinking and problem-solving skills.
- Passion for people, processes, and systems.
- 1-2 years of work experience and data analysis experience are preferred.
Location & details#
- Term: Winter 2027 (January 4 to April 30).
- Modality: Remote (must maintain a 6-hour overlap with Eastern Time).
- Schedule: Full-time (40 hours per week).
- Compensation: Paid position.
- Benefits: Includes a home office setup allowance, weekly food allowance, learning and development stipend, and a wellness allowance.
About Super.com
Super.com operates as a financial services company with a focus on travel and fintech products. The business provides tools for users to save and earn money through credit building, cashback, and hotel deals. Founded in 2016, the company maintains its headquarters in San Francisco. It currently employs over 200 people.
How to get in at Super.com
Applying early for an internship at Super.com provides a distinct advantage because recruiters review applications before the volume becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. This timing ensures your resume is seen before the pile grows. You should also consider reaching out to the team directly to ask about the role or a potential referral. Intern Insider surfaces the recruiters behind the company's roles so you can reach out to them, which materially improves response rates compared to submitting through a general portal.
