About the role#
Sign In Solutions is looking for interns to join the Customer Migration and Onboarding team. This internship provides exposure to SaaS operations, customer success, and project coordination. You will work alongside professionals to help customers transition to the core platform and gain experience in change management and product adoption. These are paid, part-time positions offering up to 30 hours per week through 31 December 2026.
What you'll do#
- Support customer migrations from acquired platforms to the core platform using defined playbooks.
- Assist with post-migration onboarding to ensure users are set up correctly.
- Facilitate product knowledge sessions to drive customer adoption.
- Respond to support inquiries via chat, phone, email, or ticketing systems.
- Troubleshoot common technical issues and assist customers with workflows and features.
- Collaborate with Customer Success, Support, and Implementation teams to ensure a seamless experience.
- Contribute to internal documentation, FAQs, and customer-facing guides.
What you'll need#
- Pursuing or holding a degree in Business Administration, Computer Science, Operations Management, Psychology, or Communications.
- Strong communication skills with the ability to interact via video call, chat, and email.
- Organized and detail-oriented approach to managing multiple customer interactions.
- Proficiency with Google Workspace and Apple MacBook devices.
- Ability to learn new software tools and explain functionality to others.
- Proactive problem-solving skills and a customer-first mindset.
- Interest in SaaS, customer success, onboarding, support, or operations.
- Prior customer-facing experience in fields such as retail, hospitality, or tutoring is a plus.
Location & details#
- Location: Denver, CO.
- Work Modality: Hybrid (two to three days per week in the office).
- Term: Summer 2026 through 31 December 2026.
- Employment Status: Paid, part-time internship.
About Sign In Solutions | Visitor Management System
Sign In Solutions develops software for visitor and workspace management. Founded in 2021, the company is based in St. Petersburg, Florida. It employs between 201 and 500 people. The platform handles visitor screening, desk booking, and compliance workflows for various organizations.
How to get in at Sign In Solutions | Visitor Management System
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