About the role#
We are hiring four interns to join our Customer Migration and Onboarding team. This is a paid, hybrid role based in St. Petersburg, Florida. You will work up to 30 hours per week in a position that runs through December 31, 2026. You will gain experience in SaaS operations by helping customers transition to our core platform and learning how our support and implementation teams function.
What you'll do#
- Support customer migrations from acquired platforms to our core system using established playbooks.
- Assist with post-migration onboarding to ensure users are set up correctly.
- Lead product knowledge sessions to help customers learn our platform.
- Answer support questions through chat, phone, and email.
- Troubleshoot common issues and guide customers through workflows.
- Document feedback, common questions, and edge cases to improve our internal processes and customer guides.
What you'll need#
- Strong communication skills for interacting with customers via Zoom, chat, and email.
- A customer-first mindset with high levels of empathy.
- Ability to stay organized and detail-oriented while managing multiple tasks.
- A proactive approach to solving problems and knowing when to ask for help.
- Experience creating and maintaining documentation.
- Proficiency with Google Workspace and Apple MacBook devices.
- Academic background in Business Administration, Marketing, Communications, Psychology, or Computer Science.
Location & details#
- Location: St. Petersburg, FL.
- Work Modality: Hybrid (two to three days per week in the office).
- Compensation: $20 per hour.
- Sponsorship: Not available.
About Sign In Solutions | Visitor Management System
Sign In Solutions develops software for visitor and workspace management. Founded in 2021, the company is based in St. Petersburg, Florida. It employs between 201 and 500 people. The platform handles visitor screening, desk booking, and compliance workflows for various organizations.
How to get in at Sign In Solutions | Visitor Management System
Securing an internship at Sign In Solutions requires speed. Because early applicants often get seen before the pile grows, Intern Insider sends an instant alert the moment a role matching your target is published anywhere. This ensures you can submit your materials among the first. Beyond timing, you should focus on making a personal connection. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the position or a referral, which materially improves response rates.
