About the role#
We are looking for a Client Advisor Intern to join our team in Thunder Bay. This part-time position offers an opportunity to gain hands-on experience in the banking industry while working directly with clients in a branch setting. You will focus on delivering service, solving problems, and learning financial concepts in a collaborative environment.
What you'll do#
- Engage with clients in the branch to provide service and complete transactions.
- Identify opportunities to offer advice, digital solutions, and partner introductions.
- Use technology to improve the client experience and demonstrate new tools.
- Take ownership of resolving client banking issues and preventing future problems.
- Work with partners to maintain strong team relationships.
- Manage risks by following all compliance routines, processes, and controls.
- Contribute to team goals by listening for opportunities and fulfilling client needs.
What you'll need#
- A goal-oriented mindset and a clear focus on putting clients first.
- Strong communication skills and emotional intelligence.
- Drive, self-motivation, and an eagerness to learn.
- Digital literacy across devices like smartphones, tablets, and laptops.
- Flexibility to work varied hours.
- Confidence in learning financial concepts.
- Willingness to obtain the Investment Funds in Canada or the Canadian Securities Course.
- A track record in building rapport and maintaining client relationships is preferred.
- Mutual Funds accreditation is a plus.
Location & details#
- Location: Thunder Bay, Ontario, Canada.
- Work Modality: On-site.
- Employment Type: Part-time (21 hours per week).
- Compensation: This is a paid position.
About RBC
RBC is a global financial institution based in Toronto, Ontario. It operates as Canada's largest bank and maintains a presence in the United States and 27 other countries. The company employs over 100,000 people and serves more than 17 million clients. Its business model covers banking, investing, insurance, and capital markets.
How to get in at RBC
Securing an internship at RBC requires speed and preparation. Because the bank receives a high volume of applications, timing is critical. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Early applicants get seen before the pile grows, which helps you avoid getting lost in the system. Beyond speed, you should focus on networking with the right people. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral. This direct approach materially improves response rates compared to submitting a cold application.
