About the role#
The IT Support Intern provides technical assistance within the IT department. You will help maintain and troubleshoot hardware, software, and network systems. This position offers hands-on experience with real-world IT operations for students currently pursuing a degree in a technical field.
What you'll do#
- Respond to and resolve user-submitted tickets for hardware, software, and network issues.
- Configure and deploy new employee workstations, including computers and peripherals.
- Install, update, and patch applications and operating systems.
- Participate in IT security audits such as ITGC, IATC, and Tisax.
- Use scripting and Microsoft Copilot agents to automate daily IT tasks and processes.
- Troubleshoot connectivity problems and assist users with network resources.
- Maintain records of IT assets, including hardware, mobile devices, and software licenses.
- Create user-friendly guides and document technical processes.
- Assist with user account management and security protocol implementation.
- Contribute to IT projects like system upgrades, data migrations, and technology rollouts.
What you'll need#
- High School Diploma.
- Currently pursuing a degree in Computer Science, Information Systems, Software Engineering, or a related field.
- Strong knowledge of AI models and the ability to create automations to streamline IT workloads.
- Ability to review IT audit controls and determine methods to automate data collection.
- Familiarity with Microsoft Office Suite and basic troubleshooting tools.
- Exposure to Active Directory, network infrastructure, and IT ticketing systems.
- Strong verbal and written communication skills.
- Ability to work both independently and collaboratively.
- Experience with scripting like PowerShell or Bash and database management is beneficial.
- Basic understanding of A/V integration and installation is a plus.
Location & details#
- Location: Auburn Hills, Michigan.
- Work Modality: On-site.
- Employment Type: Part-time internship.
- Compensation: Paid position.
About Magna International
Magna International is a motor vehicle manufacturing company founded in 1957. Headquartered in Aurora, Ontario, the firm specializes in automotive engineering, design, production, and assembly. It operates as a public company with shares traded on the Toronto and New York stock exchanges. The organization employs over 42,000 people across multiple global locations.
How to get in at Magna International
Applying to Magna International early provides a distinct advantage because recruiters review candidates before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, helping you secure a spot among the first applicants. This timing often determines whether your resume receives a thorough review or gets lost in a high volume of submissions. You can use Intern Insider to identify the specific recruiters managing these roles, allowing you to reach out directly to ask about the position or a potential referral. Connecting with a human contact often improves your response rate compared to submitting an application into a general queue. This approach shows you are proactive about your career and serious about the automotive manufacturing field.
