Title: Client Services Intern, 2027 Season Location: Indianapolis, Indiana, USA Posted Date: 2026-09-18T13:30:48.163Z Job Category: Employment Type: Part time Department: Internships
Job Description: POSITION TITLE: Client Service Intern REPORTS TO: Client Service Representative LOCATION: IMS Indianapolis, IN FLSA STATUS: Non-Exempt EMPLOYMENT TYPE: Seasonal Duration: January 2027 – August 2027 ABOUT US At Penske Entertainment, we don’t just host world-class events—we create unforgettable moments. Our team fuels four iconic motorsports brands:
Indianapolis Motor Speedway (IMS) – home of the world’s largest spectator sporting facility and annually hosts the world’s most prestigious auto race: the Indianapolis 500 presented by Gainbridge. INDYCAR - The Indianapolis-based governing body for North America's premier open-wheel auto racing series, the NTT INDYCAR SERIES, and its developmental series, INDY NXT by Firestone. IMS Productions - A multifaceted broadcast and multimedia division that helps bring INDYCAR and IMS events to life for global audiences. Motorsports Events Management (MEM) – Promotes major events featuring premier motorsports series throughout the United States.
Whether on the track, behind the scenes, or on the screen, our people are at the heart of everything we do. If you’re ready for a career where excitement, purpose, and impact collide—we want to meet you. WHAT YOU’LL DO As a Client Services Intern, you’ll play a key role in delivering premium experiences during the Month of May at IMS, including the Indianapolis 500 and Brickyard Weekend. You'll support suite, club, and hospitality operations, fulfill client requests, and ensure top-tier service from pre-event prep to event execution. This hands-on role is part of the IMS College Program and includes both office and on-site responsibilities. In this role, you’ll be an important part of delivering top-tier experiences to fans, partners, and teams across the motorsports world. You’ll take ownership of key responsibilities, collaborate across departments, and bring energy and innovation to a fast-paced environment. YOUR RESPONSIBILITIES
Develop and maintain outstanding working relationships Assist in the printing, packaging, shipping, and tracking of all hospitality, suite, vending/display, and client contractual elements Provide support to the Client Services team for all IMS activities including special events Maintain daily general office duties Respond and communicate daily to the Client Services email inbox and phone lines Assist with room set-up and tear down Provide information and support to clients regarding their premium spaces on event days Support the IMS Premium Services department with various tasks Conduct suite and hospitality rotations to ensure customers' needs are met Educate hospitality and suite guests on the facility, premium space offerings, and event schedules Serve as an IMS brand ambassador and demonstrate enthusiasm for Penske Entertainment, our vision, mission, and values Perform other duties as assigned by supervisor(s)
WHAT YOU BRING We’re looking for someone who’s ready to bring great effort every day and is committed to growing with us. Required Experience & Skills:
Effective interpersonal skills and the ability to work in a role that requires clerical and organizational skills, as well as initiative and flexibility Team-first outlook with the ability to build strong working relationships with peers (#oneteamBIGdream) Office experience preferred but not required Advanced computer skills (Excel, Word, etc.) Attention to detail High integrity and confidentiality Proactive, innovative thinker who takes initiative High level of professionalism Organizational skills and ability to multitask Strong verbal and written communication skills Ability to adjust well to change in a fast-paced work environment and time constraints Cultural competence and the ability to thrive in a diverse environment Alignment with Penske Entertainment’s core values and standards
Education:
Currently pursuing an undergraduate or graduate degree in Tourism & Convention Management, Event Management, Sports Management, Marketing, Public Relations preferred.
Leadership:
This role does not have direct supervisory responsibilities
FLEXIBILITY & TRAVEL
Internship begins mid-to-late January and concludes in August (must be available for all events during this period) Candidates must be able to relocate for this in-person internship and provide their own housing if not local (Hybrid/Remote is not an option) Minimal travel to career/job fairs to help recruit other IMS seasonal staff is possible Requires a minimum of 12 hours per week during the Spring semester before the season ramps up at the end of April Works a minimum of 40 hours per week including weekends during May and Brickyard Weekend (could be up to 16-hour days) Candidate must be able to work overtime as needed
PHYSICAL DEMANDS
Ability to lift up to 50 lbs. Extended periods of standing or walking (as needed) Comfort working indoors/outdoors and around event noise
WORK ENVIRONMENT
Fast-paced, collaborative office and event settings Staff will be exposed to conditions normally encountered in a business office environment. Staff will experience frequent interruptions and must be prepared to interact with others on a regular basis
EQUAL OPPORTUNITY Penske Entertainment is proud to be an equal opportunity employer. We’re committed to creating a workplace where everyone can thrive—regardless of race, gender, orientation, background, or ability.
Responsibilities:
Qualifications:
About INDYCAR
INDYCAR is the governing body for the NTT INDYCAR SERIES and the INDY NXT by Firestone developmental series. Based in Indianapolis, the organization manages open-wheel auto racing across superspeedways, street circuits, and road courses. It operates as a division under the ownership of Penske Corporation. The company employs between 51 and 200 people.
How to get in at INDYCAR
Securing an internship at INDYCAR requires timing and a proactive approach. Because early applicants are often reviewed before the volume of candidates becomes unmanageable, you should use Intern Insider to receive an instant alert the moment a relevant role is posted. This helps you get your materials in front of the team before the pile grows. You can also improve your response rates by reaching out to the recruiters behind these roles directly to ask about the position or a potential referral. Intern Insider surfaces these specific contacts, allowing you to bypass the standard queue and connect with the people who manage the hiring process.
