About the role#
As a Technology Support Intern, you will gain hands-on experience supporting the hardware, software, and technology needs of employees at IGS Energy. You will work alongside experienced professionals to resolve issues, support end users, and maintain the tools that keep the business running. This role is ideal for students interested in IT support, systems administration, and technology operations.
What you'll do#
- Assist with Tier I troubleshooting and problem resolution for hardware, software, and technology issues.
- Install, maintain, and update desktop hardware, operating systems, and software applications across Windows, Mac, and iOS platforms.
- Assist with hardware and software moves, additions, and configuration changes.
- Help create and maintain installation guides, procedures, and technical documentation.
- Maintain the knowledge base, document issues and resolutions, and generate reports for management.
- Support team projects and collaborate with technical staff.
What you'll need#
- Currently pursuing a bachelor’s degree in CIS, CSE, MIS, or a related field.
- Strong problem-solving and troubleshooting skills.
- Excellent written and verbal communication skills.
- Exceptional organizational skills, follow-through, and multitasking abilities.
- Comfort working with a variety of technologies and learning new systems.
Location & details#
- Location: Dublin, Ohio.
- Term: Summer 2027.
- Modality: On-site.
- Employment type: Full-time.
- Compensation: Paid position.
- Note: Sponsorship is not available for this role.
About IGS Energy
IGS Energy operates as a retail energy provider. Founded in 1989, the company offers electricity, natural gas, solar, and energy efficiency services to homeowners and businesses. It is a privately held organization based in Dublin, Ohio. The company employs approximately 1,389 people.
How to get in at IGS Energy
Applying early to IGS Energy gives you a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, so you can submit your materials before the applicant pile grows. Getting your resume in front of a human early often changes the outcome of the process. You can also improve your response rates by reaching out to recruiters directly to ask about the role or a referral. Intern Insider surfaces the specific recruiters behind company roles to help you make that connection. This direct approach often works better than waiting for a response from a general application queue.
