About the role#
The CRM Intern joins the Engagement and Retention Marketing team to support initiatives focused on subscriber engagement and retention. You will work with marketing technology, customer data, and various channels to help build lifecycle campaigns and subscriber journeys. This role offers exposure to teams including Subscriber Revenue, Brand Marketing, and Product. You will be expected to develop a strong understanding of Dow Jones brands and the news media industry.
What you'll do#
- Assist with marketing tactics and strategies to engage and retain subscribers.
- Support the production and delivery of marketing materials by drafting creative briefs and tracking approvals.
- Use CRM tools to build multi-channel subscriber journeys and experiments.
- Collect and analyze campaign performance data to share insights with the team.
- Test, QA, and validate consumer-facing assets for CRM programs and go-to-market initiatives.
- Conduct competitor analysis on subscriber journey best practices and marketing technologies.
- Participate in team meetings and contribute original ideas to support innovation.
What you'll need#
- Current enrollment in an undergraduate or graduate degree program in Marketing, Communications, Business, or a related field.
- Strong organizational skills and attention to detail.
- Ability to manage multiple projects with competing deadlines.
- Capacity to derive insights from reports and make data-informed decisions.
- Proactive problem-solving skills and the ability to anticipate issues.
- Excellent interpersonal, verbal, and written communication skills.
- Familiarity with or a strong interest in multi-channel CRM tools and marketing automation.
- Must be enrolled in a 4-year undergraduate degree program with an expected graduation date between December 2027 and July 2029.
Location & details#
- Location: New York, New York.
- Term: Summer 2027 (June 7, 2027 to August 13, 2027).
- Modality: Hybrid. You must be available to work from the New York City office three days a week, Tuesday through Thursday.
- Employment: This is a full-time, paid internship. Candidates must not require sponsorship for employment visa status.
About Dow Jones
Dow Jones provides news and business information to consumers and organizations globally. The company maintains large news-gathering operations and produces content across print, digital, mobile, and live event formats. Its portfolio includes publications such as The Wall Street Journal, Barron, and MarketWatch. The organization is based in New York and employs over 24,000 people.
How to get in at Dow Jones
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