Company: 01460 Continental Casualty Company Title: Technology Internship Program (AI Strategy) Location: Chicago, IL, USA Posted Date: Posted Today Sidebar Info: At CNA, we are focused on success, individually and collectively. We pride ourselves on promoting a culture that challenges and engages people. We strive to connect people, departments and business areas, to function as a team, and to serve our customers and communities with professionalism and respect. Our dedication to employee engagement, continuous learning and the open exchange of ideas is the cornerstone of our business. These ideals, combined with our focus on the customer, enable us to explore new market opportunities and build on our success. Our values, culture and financial strength are what differentiates us from other employers and make CNA the place you want to work.
Job Description: You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. As one of the country’s largest writers of commercial and specialty insurance, CNA depends on the talent, expertise and enthusiastic engagement of our employees. We provide insurance protection to more than 1 million businesses and professionals in the U.S. and internationally, offering unique expertise for the businesses and industries we serve. Our commitment to diversity and inclusion enables us to serve a broad range of customers while supporting our communities through charitable contributions and employee volunteerism. CNA’s Tech Summer Internship Program is looking to create a team of interns for a dynamic and fast pace 10-12 week training program that provides hands on experience in shaping the future of AI-driven innovation, governance, and workplace transformation. Interns will collaborate with cross-functional teams to pilot productivity tools, assess AI risks, and contribute to responsible innovation across the enterprise.JOB DESCRIPTION:Program Features and Benefits:Collaborate with CNA’s Digital Workplace Enablement and AI Strategy teams to pilot and evaluate emerging AI tools such as Microsoft 365 Copilot and Copilot Web Chat.Support the development and refinement of AI governance policies, standards, and guidelines that promote ethical and compliant use of AIConduct risk assessments and control testing for generative AI tools used in business operationsPartner with business units to optimize AI prompts, data formats, and workflows to improve operational efficiencyExplore regulatory developments and industry trends to inform CNA’s AI compliance strategyContribute to training materials and awareness campaigns on responsible AI use.In-depth education in technology, the insurance industry, CNA’s organization and how Technology plays a leading role in an insurer’s profitabilityA dedicated manager and a mentor who will guide you throughout your internship program at CNAOpportunities to meet with members of our senior leadership team and learn about their personal experiences in Technology within the insurance industryProfessional and personal development activities and ongoing feedback and coaching on performanceConsideration for potential full-time placement upon graduationRequired Knowledge, Skills and Experience:Must be a sophomore, junior, or senior (undergraduate) or in the first year of a Master’s program pursuing a degree in Information Systems, Computer Science, Human-Computer Interaction, Business Technology, or a related fieldA minimum 3.00 GPA is required (overall and major)Familiarity with digital productivity platforms (e.g., Microsoft 365 tools such as Word and Outlook, Google Workspace) and interest in emerging AI technologiesUnderstanding of basic IT concepts including systems architecture, user experience, and enterprise toolingAbility to research, analyze, and clearly communicate technical concepts related to AI and workplace technology, both written and verbalStrong collaboration skills with the ability to work independently and within cross-functional teamsExcellent organizational skills and time management to support multiple pilot initiativesStrong organizational skillsExcellent interpersonal and communication skillsEffective problem solving, analytical aptitude, learn quickly and embrace changeDemonstrated leadership abilityMust be legally authorized to work in the United States without sponsorship now or in the futureProgram Location:CNA’s corporate headquarters is located in the heart of downtown Chicago at 151 N Franklin St, near all public transportation from the city and suburbs. The program will employ a hybrid working model, alternating between working in the office and from home.#LI-KA1#LI-HYBRIDIn certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $35,000 to $65,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com.CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page.CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact
About CNA Insurance
CNA Insurance provides commercial property and casualty insurance products. The company serves businesses and professionals across the United States, Canada, and Europe. It maintains a focus on sectors such as healthcare, manufacturing, technology, and construction. Based in Chicago, Illinois, the firm employs between 5,001 and 10,000 people.
How to get in at CNA Insurance
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