About the role#
The IT Service Desk Intern supports the Information Services team by providing first-level technical support to employees. You will work on day-to-day operations of company technology systems, gain hands-on experience troubleshooting hardware and software, and participate in various technology projects. This is a paid, full-time position located on-site in Sleepy Eye, Minnesota.
What you'll do#
- Provide first-level technical support and respond to service requests.
- Troubleshoot hardware, software, and connectivity issues.
- Set up, configure, and maintain computers, mobile devices, printers, and other equipment.
- Create, track, and update support tickets while communicating with end users.
- Assist with employee onboarding and offboarding, including account and equipment setup.
- Keep IT inventory records, documentation, and knowledge base resources up to date.
- Help with IT projects, system upgrades, software testing, and cybersecurity initiatives.
What you'll need#
- Current pursuit of a degree in Computer Science, Cybersecurity, Information Systems, or a related field.
- Preference for junior-level students.
- Basic knowledge of computer hardware, software, operating systems, and networking.
- Strong problem-solving skills and a willingness to learn new technologies.
- Excellent communication and customer service skills.
- Ability to manage multiple priorities and stay organized.
- Proficiency with Microsoft Office 365 is preferred.
- Ability to maintain confidentiality regarding sensitive information.
Location & details#
- Location: Sleepy Eye, Minnesota.
- Work modality: On-site.
- Compensation: 20 dollars per hour.
- Employment type: Full-time, seasonal.
- Term: Rolling.
About Christensen Farms
Christensen Farms operates as a pork producer and processor. Founded in 1974, the company started as a family business and now manages operations across Minnesota, Iowa, Illinois, Nebraska, and South Dakota. It markets nearly 4 million pigs annually. The firm maintains a significant ownership stake in Triumph Foods, which processes pork for domestic and international markets.
How to get in at Christensen Farms
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