About the role#
As a Customer Success Intern, you will work with the Acres team in Fayetteville to support clients using a map-based land intelligence platform. You will report to the Customer Success Senior Manager and act as the primary advocate for enterprise customers. This role requires a mix of technical aptitude and relationship management to help users get the most out of land data and analytics.
What you'll do#
- Lead the onboarding process for new enterprise customers, including welcome calls and training.
- Serve as the primary point of contact for enterprise customers to provide guidance and resources.
- Resolve customer issues and maintain accurate records within CRM software.
- Prepare and present business reviews that cover usage and achievements.
- Manage the annual renewal process and identify opportunities for account growth.
- Collaborate with internal product and engineering teams to troubleshoot problems.
- Gather product feedback from customers to inform future improvements.
What you'll need#
- Current enrollment or degree in Business Administration, Marketing, Communications, or Computer Science.
- Technical aptitude and experience using CRM software.
- Strong relationship management skills.
- Ability to maintain data integrity.
- A customer-focused mindset.
Location & details#
- Location: On-site in Fayetteville, Arkansas.
- Term: Summer 2026.
- Duration: 3 months.
- Commitment: Full-time, 40 hours per week, Monday through Friday.
- Compensation: Paid at $15 per hour.
About Apprenticely
Apprenticely is a 501(c)3 nonprofit organization based in Little Rock, Arkansas. Founded in 2018, the group works to connect employers with job seekers. It focuses on workforce development through apprenticeships in fields like information technology, manufacturing, and healthcare. The organization has assisted over 150 employers and helped more than 1,000 people find local job opportunities.
How to get in at Apprenticely
Securing an internship at Apprenticely requires a proactive approach to their hiring cycle. Because they prioritize workforce development, they value candidates who show a clear interest in their mission. Intern Insider sends an instant alert the moment a role matching your target is published, so you apply among the first. Early applicants often get seen before the pile grows, which is a significant advantage in a competitive market. You should also look for the recruiters behind the company's roles to reach out directly. Intern Insider surfaces these contacts so you can ask about the role or a referral, which materially improves your response rates compared to submitting a cold application.
