About the role#
The Department of Managed Health Care is hiring a Student Assistant to join the Office of Technology and Innovation. You will support the Project Management Office by assisting with business analysis, project coordination, and IT change control. This position offers hands-on experience with technology initiatives while helping the department maintain its systems and infrastructure.
What you'll do#
- Assist project managers and business analysts with scheduling meetings and coordinating project activities.
- Create and maintain project documentation, including project charters, status reports, risk registers, and process flowcharts.
- Review service requests and convert them into change requests as needed.
- Classify and organize change requests within the WASP system.
- Monitor the change management intake queue to verify that required documentation, such as risk assessments and testing approvals, is complete.
- Prepare agendas and schedules for weekly Change Intake Board and Change Advisory Board meetings.
- Coordinate with internal divisions to prepare releases for governance review.
- Track IT changes to support auditing and compliance requirements.
- Support post-implementation activities, including issue tracking and customer inquiries.
- Stay current on practices and tools related to project management and change control.
What you'll need#
- Proof of enrollment in an appropriate college or university program.
- At least one year of experience using project management tools like Jira and Confluence.
- At least one year of experience creating and maintaining IT project documentation.
- At least one year of experience supporting IT change control.
- Strong analytical, organizational, and time management skills.
- Excellent attention to detail and ability to handle multiple tasks.
- Strong written and verbal communication skills.
- Ability to work both independently and collaboratively within a team.
- A positive attitude and a willingness to learn new processes.
- Reliable attendance and strong customer service skills.
Location & details#
- This is a remote position. You must reside in California and perform all work within the state.
- This is a part-time, non-benefited, student position.
- Compensation ranges from $18.27 to $24.62 per hour.
- You may work up to 24 hours per week during the academic year and up to 40 hours per week during academic breaks.
- Work schedule is flexible between Monday and Friday, 8 AM to 5 PM, as determined by your supervisor.
- Employment is subject to a pre-employment background investigation, including fingerprinting.
About University Enterprises, Inc.
University Enterprises, Inc. is a non-profit corporation based in Sacramento, California. Founded in 1946, it provides programs and services to support the campus community at Sacramento State. The organization employs 133 people. It functions as a resource for the educational and social environment of the university.
How to get in at University Enterprises, Inc.
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