About the role#
As a Lifecycle Renewals Intern, you will join our Lifecycle Management organization to support the daily execution of multi-vendor renewals. You will work alongside experienced specialists to gain hands-on experience with the entire renewal lifecycle. This includes managing install base data, utilizing quoting tools, and engaging with customers and partners. You will also participate in professional development, mentoring, and networking opportunities through our internal program.
What you'll do#
- Shadow specialists to learn the end-to-end renewal process, including quoting, customer engagement, and order processing.
- Assist in building customer renewal quotes using data from OEM and distribution partners.
- Review install base reports and vendor quotes to identify and resolve data discrepancies.
- Organize renewal scope details, contract information, and expiration timelines to support on-time renewals.
- Navigate our core systems and tools to manage the renewal process.
- Collaborate with Sales, Account Management, and Operations teams to understand how partnerships drive customer growth.
- Complete a final capstone project or presentation for leadership.
What you'll need#
- Current enrollment as a Junior or Senior in an undergraduate program.
- A cumulative GPA of 3.0 or higher.
- Ability to work 40 hours per week.
- Strong communication skills and attention to detail.
- A self-motivated mindset with a focus on customer needs.
- Enthusiasm for technical problem solving.
- Ability to work independently and research information in our environment.
- Pursuing a degree in Business Administration, Communications, Computer Science, or Marketing.
Location & details#
- This position is based on-site in Grand Rapids, Michigan.
- This is a full-time, paid internship.
- We are looking for candidates on a rolling basis.
About Trace3
Trace3 provides consulting, integration, and operational services for data, security, and cloud technologies. The company focuses on business transformation through the use of emerging technology. It was founded in 2002 and is based in Irvine, California. The organization employs between 1,001 and 5,000 people.
How to get in at Trace3
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