About the role#
We are looking for an IT Intern to join our IT and Security team for a 6-month fixed-term contract. You will act as the first point of contact for internal IT helpdesk requests and help keep our global fleet of devices and software secure. This is a full-time, remote position.
What you'll do#
- Provide internal IT support by troubleshooting hardware, software, and access issues for our remote team.
- Manage the provisioning and de-provisioning of SaaS accounts for new and departing employees.
- Track and manage our global inventory of hardware and software licenses.
- Support the maintenance of our cybersecurity standards, including SOC 2 and ISO 27001 compliance.
- Create and update internal IT documentation and knowledge base articles.
- Identify repetitive tasks and help automate workflows to improve team efficiency.
What you'll need#
- A recently completed degree in IT, Computer Science, Information Systems, or a related field.
- A basic understanding of computer hardware, operating systems like Windows and macOS, and common SaaS tools.
- An interest in cybersecurity and compliance frameworks such as SOC 2 and ISO 27001.
- Strong problem-solving skills and a self-starting attitude.
- Clear written and verbal communication skills in English.
- Ability to work effectively within a fully remote, international team.
Location & details#
- This role is fully remote.
- This is a 6-month fixed-term contract.
- The position is paid and full-time.
About Swapcard
Swapcard provides an event engagement platform for trade shows, conferences, and associations. The software helps organizers manage attendee networking and exhibitor data. Founded in 2014, the company is based in Paris. It maintains a staff of 51 to 200 employees.
How to get in at Swapcard
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