About the role#
The Associate Software Engineer Student joins the Contact Centre Innovation & Operations team. You will help design and deliver digital solutions that improve employee and client experiences. You will work alongside engineers, product owners, AI specialists, and operations teams to build tools that matter. This role involves working on Generative AI, virtual agents, intelligent automation, and cloud platforms.
What you'll do#
- Collaborate with Agile delivery teams to build, test, and support digital solutions.
- Contribute to AI-powered applications, virtual assistants, and automation capabilities.
- Support the integration of cloud-based services and enterprise platforms.
- Develop and maintain secure, well-documented code.
- Participate in proof-of-concept development and innovation initiatives.
- Analyze business processes to find ways to improve operational efficiency through AI and automation.
- Assist with testing, troubleshooting, and monitoring activities.
- Contribute to engineering practices like DevOps, AI governance, and software quality.
- Present prototypes and recommendations to stakeholders.
What you'll need#
- Currently pursuing a degree in Computer Science, Software Engineering, Computer Engineering, Data Science, or a related field.
- Experience with one or more programming languages such as Java, Python, JavaScript, or TypeScript.
- Strong analytical and problem-solving skills.
- Ability to learn new technologies and tools quickly.
- Comfortable working in a collaborative Agile team environment.
- Self-motivated with the ability to take ownership of assigned work.
- Strong written and verbal communication skills.
- Exposure to cloud technologies like AWS, Azure, or Google Cloud Platform is an asset.
- Knowledge of REST APIs is an asset.
- Exposure to Generative AI, large language models, or prompt engineering is a strong asset.
- Familiarity with Agile, DevOps, CI/CD pipelines, Git, or automation tools is an asset.
Location & details#
- Term: Fall 2026
- Locations: Waterloo, Ontario or Toronto, Ontario
- Work Modality: Hybrid
- Employment Type: Part time
- Paid position
About Sun Life
Sun Life is a financial services organization founded in 1865. It provides insurance and investment products to clients across Canada, the United States, the United Kingdom, Hong Kong, the Philippines, and Indonesia. The company is based in Toronto and maintains a global workforce of more than 38,000 employees. It operates as a public company.
How to get in at Sun Life
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