About the role#
The Product Support Engineering Intern focuses on the reliability, availability, and maintainability of autonomous defense systems. You will work within the Customer Operations team to build tools, analyze logistics data, and monitor fleet health. This is a paid, 10-week, full-time, on-site role during the summer of 2027.
What you'll do#
- Build and maintain tools, dashboards, and data pipelines to track fleet metrics and maintenance data.
- Assist with Reliability, Availability, and Maintainability analyses, including Failure Mode, Effects, and Criticality Analysis.
- Clean and analyze telemetry, maintenance logs, and supply chain data using Python, SQL, and Palantir Foundry.
- Support the Failure Reporting, Analysis, and Corrective Action System to identify component failure trends.
- Partner with software engineering, logistics, and field operations to automate data collection and improve technical documentation.
What you'll need#
- Current enrollment in a degree program for Industrial Engineering, Systems Engineering, Data Science, Aerospace, Mechanical Engineering, or a related STEM field.
- Proficiency in Python, SQL, R, or data visualization tools like Tableau or Power BI.
- Understanding of probability, statistics, and engineering economics as they relate to reliability and logistics.
- Ability to explain complex data sets to engineering teams.
- Ability to commit to a 10-week, full-time, on-site program.
- Coursework or experience in reliability engineering, logistics engineering, or predictive maintenance.
- Familiarity with database design, data warehousing, or system architecture.
- Knowledge of aerospace or military sustainment standards such as MIL-HDBK-217 or MIL-STD-1629.
Location & details#
- Location: Dallas, Texas.
- Term: Summer 2027.
- Modality: On-site.
About Shield AI
Shield AI is a defense-tech company founded in 2015. It develops intelligent systems including Hivemind autonomy software, V-BAT and X-BAT aircraft, and simulation technologies. The organization maintains offices across the United States, Europe, the Middle East, and the Asia-Pacific region. It employs approximately 1,890 people.
How to get in at Shield AI
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