About the role#
As an Associate Product Owner intern, you will join our technology team to act as a bridge between business ideas and technical delivery. You will learn how our platforms function while helping teams turn concepts into clear stories, priorities, and practical releases. This is a full-time, 4-month contract role designed for students in Computer Science or Business Administration.
What you'll do#
- Translate business requests into user stories, acceptance criteria, and process documentation.
- Participate in discovery sessions to define project goals and requirements.
- Support backlog grooming, sprint planning, and team demos alongside developers and project managers.
- Create process maps and data flows to help teams understand complex workflows.
- Partner with the QA team to assist with test scenarios, defect triage, and release readiness.
- Use SQL and data analysis to investigate issues and validate outcomes.
- Identify friction points in current processes and suggest ways to simplify them.
What you'll need#
- Experience writing requirements, user stories, and action-oriented documentation.
- A basic understanding of Agile delivery methods.
- A willingness to learn tools like Azure DevOps.
- Familiarity with SQL, data analysis, APIs, or process mapping.
- Strong communication skills and a collaborative approach to problem-solving.
- The ability to ask questions that clarify project goals and keep work moving forward.
Location & details#
- This role is based in Markham, Ontario.
- The position follows a hybrid work model.
- This is a paid, full-time internship.
About Service Experts
Service Experts provides heating, air conditioning, plumbing, and electrical services to residential and commercial clients. The company operates more than 75 locations across North America. It is based in Richardson, Texas. The firm employs between 1,001 and 5,000 people.
How to get in at Service Experts
Applying early gives you a distinct advantage at Service Experts because recruiters review applications before the pile grows. Intern Insider sends an instant alert the moment a role matching your target is published, helping you stay ahead of the crowd. You can use this timing to ensure your materials are seen while the team is still actively filling the position. Reaching out to the right people often improves your response rate compared to waiting in a queue. Intern Insider surfaces the recruiters behind the roles at Service Experts so you can contact them directly to ask about the team or a potential referral. This direct approach shows you are serious about the work and helps you stand out from other applicants.
