About the role#
This position focuses on providing advice and solving problems for clients regarding their everyday banking, credit, and investment needs. As an ambassador for the bank, you will add value during client interactions and collaborate with internal partners to help clients reach their financial goals. You will assist with tasks ranging from digital banking demonstrations to onboarding new clients.
What you'll do#
- Engage with clients in the branch and the community to uncover their banking needs.
- Provide advice and identify opportunities for sales or referrals.
- Teach clients how to use digital banking tools and services.
- Respond to client requests and assist with a full range of financial transactions.
- Listen to clients to understand their needs and take ownership of resolving their banking problems.
- Maintain relationships with partners to coordinate business opportunities.
What you'll need#
- Mutual Funds accreditation, such as the Investment Funds in Canada or the Canadian Securities Course.
- A goal-oriented mindset and a passion for putting clients first.
- Strong problem-solving abilities and the skills to build rapport with people.
- Flexibility, a drive to succeed, and strong personal ethics.
- Digital literacy across devices like smartphones, tablets, and laptops.
- A background in building client relationships within the financial or service industry is preferred.
- Pursuing a degree in Finance, Business Administration, or Economics.
Location & details#
- Location: Oakville, Ontario, Canada.
- Work modality: On-site.
- Employment type: Full time.
- Compensation: Paid position.
About RBC
RBC is a global financial institution based in Toronto, Ontario. It operates as Canada's largest bank and maintains a presence in the United States and 27 other countries. The company employs over 100,000 people and serves more than 17 million clients. Its business model covers banking, investing, insurance, and capital markets.
How to get in at RBC
Securing an internship at RBC requires speed and preparation. Because the bank receives a high volume of applications, timing is critical. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Early applicants get seen before the pile grows, which helps you avoid getting lost in the system. Beyond speed, you should focus on networking with the right people. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral. This direct approach materially improves response rates compared to submitting a cold application.
