About the role#
This position focuses on client-centered sales and problem-solving. You will act as an ambassador for the branch, assisting clients with their everyday banking needs and helping them reach their financial goals. You will work to create memorable experiences through digital education, onboarding, and connecting clients with specialists when necessary.
What you'll do#
- Engage with clients in the branch and the community to identify banking needs, sales opportunities, and referrals.
- Educate clients on digital tools and banking technology.
- Handle a full range of financial transactions and respond to client inquiries.
- Listen to clients to understand their individual needs and resolve banking problems.
- Build and maintain relationships with internal partners to support business opportunities.
What you'll need#
- A strong focus on putting clients first and a history of success in target-driven sales environments.
- Problem-solving skills and the ability to build rapport with others.
- Flexibility, a desire to learn, and strong personal ethics.
- Digital literacy across devices like smartphones, tablets, and laptops.
- Availability to work all business hours.
- A background in the financial or service industry is helpful, as is Mutual Funds accreditation.
Location & details#
- This is a paid, part-time internship based in Ajax, Ontario.
- The role is on-site and follows a rolling term.
About RBC
RBC is a global financial institution based in Toronto, Ontario. It operates as Canada's largest bank and maintains a presence in the United States and 27 other countries. The company employs over 100,000 people and serves more than 17 million clients. Its business model covers banking, investing, insurance, and capital markets.
How to get in at RBC
Securing an internship at RBC requires speed and preparation. Because the bank receives a high volume of applications, timing is critical. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Early applicants get seen before the pile grows, which helps you avoid getting lost in the system. Beyond speed, you should focus on networking with the right people. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral. This direct approach materially improves response rates compared to submitting a cold application.
