About the role#
This internship focuses on client advice and problem-solving. You will help clients with their everyday banking, credit, and investment needs. As an ambassador for the bank, you will add value during client interactions and collaborate with internal partners to help clients reach their goals. This role involves teaching clients how to use digital banking, onboarding new clients, and referring complex opportunities to specialists.
What you'll do#
- Proactively engage with clients in the branch and the community to uncover banking needs.
- Provide advice and identify sales or referral opportunities.
- Focus on client education and demonstrate how to use technology to improve their experience.
- Respond to client-initiated contact and assist with financial transactions.
- Actively listen to understand individual client needs.
- Take ownership of resolving and preventing banking problems.
- Cultivate and maintain relationships with partners to identify business opportunities.
What you'll need#
- Mutual Funds accreditation, specifically the Investment Funds in Canada or the Canadian Securities Course.
- A goal-oriented mindset and a commitment to putting clients first.
- Strong problem-solving and interpersonal skills.
- Ability to build relationships and connect with clients.
- Flexibility, a drive to succeed, and a strong sense of personal ethics.
- Eagerness to learn and digital literacy across devices like smartphones, tablets, and laptops.
- A track record of building rapport within the financial or service industry is preferred.
- Pursuing studies in Finance, Business Administration, or Economics.
Location & details#
- Location: Oakville, Ontario, Canada.
- Work modality: On-site.
- Employment type: Full-time.
- Compensation: Paid position.
About RBC
RBC is a global financial institution based in Toronto, Ontario. It operates as Canada's largest bank and maintains a presence in the United States and 27 other countries. The company employs over 100,000 people and serves more than 17 million clients. Its business model covers banking, investing, insurance, and capital markets.
How to get in at RBC
Securing an internship at RBC requires speed and preparation. Because the bank receives a high volume of applications, timing is critical. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Early applicants get seen before the pile grows, which helps you avoid getting lost in the system. Beyond speed, you should focus on networking with the right people. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral. This direct approach materially improves response rates compared to submitting a cold application.
