About the role#
PROCON is looking for an IT Intern to join our team in Hooksett. This role is for someone starting their career in technology who wants hands-on experience in a professional environment. You will work alongside our IT staff to manage day-to-day operations, hardware deployment, and system maintenance. This position offers exposure to desktop support and security practices across our organization.
What you'll do#
- Respond to help desk tickets and handle basic technical support requests.
- Troubleshoot issues with hardware, software, and connectivity under supervision.
- Support desktops, laptops, printers, and mobile devices.
- Set up and configure new user workstations and equipment.
- Install and configure computers and peripheral devices.
- Perform software updates and routine system checks.
- Maintain an inventory of IT equipment and supplies.
- Assist with hardware refreshes and technology rollouts.
- Document IT processes and troubleshooting steps.
- Monitor patches and antivirus software while following security policies.
- Provide professional customer service to employees across all departments.
What you'll need#
- Currently pursuing or recently completed a degree in Computer Science, Computer Engineering, Cybersecurity, or a related field.
- Basic understanding of computer hardware, operating systems, and Microsoft Office.
- Strong interest in building technical and troubleshooting skills.
- Good communication, interpersonal, and organizational skills.
- Ability to follow instructions and work well in a team.
- High attention to detail and a positive, solution-oriented mindset.
Location & details#
- Location: Hooksett, New Hampshire.
- Modality: On-site.
- Employment: Full-time, paid internship.
- Term: Rolling.
About PROCON
Procon is a construction firm founded in 2021. Based in Georgia, the company employs between 51 and 200 people. It specializes in mechanical and electrical installation, facade solutions, and Building Information Modeling for engineering projects. The firm focuses on project risk management and data analysis to support its construction work.
How to get in at PROCON
Applying early to Procon gives you a distinct advantage because recruiters review applications before the volume becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. This helps you stay ahead of the pile as roles open. You can also improve your response rates by reaching out to the right people. Intern Insider surfaces the recruiters behind the company roles so you can contact them directly to ask about the position or a referral. This direct approach often works better than waiting for a response from a general application queue.
