Process Improvement & Training Intern

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    PatientPoint®

    501-1,000 employeesFounded 1987Cincinnati, OHSoftware Development
    Actively hiringPaidSoftware Development
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    Best applied by Nov 19

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    About the role#

    As an intern in the Project Management Office, you will support change management, process improvement, and training development. You will help update quality management documentation and create materials for project management processes. This role provides exposure to various business units and offers the chance to participate in project reviews and post-mortems.

    What you'll do#

    • Develop and update quality management documentation.
    • Prepare presentations and stakeholder updates for project communications.
    • Create training materials for quality processes.
    • Support compliance activities by maintaining tracking systems and implementing remediation tasks.
    • Contribute to continuous improvement efforts and document key insights from project reviews.

    What you'll need#

    • Current enrollment in a college or university program.
    • Proficiency in Microsoft Office Suite.
    • Basic understanding of project management concepts and methodologies.
    • Knowledge of process mapping tools such as Visio or Lucidchart.
    • Strong organizational skills and the ability to manage multiple tasks.
    • Excellent written communication skills for creating clear documentation.
    • Critical thinking, research skills, and a detail-oriented mindset.
    • A self-motivated approach with a willingness to collaborate across teams.
    • Professionalism when preparing briefings and presentations.

    Location & details#

    • Location: Cincinnati, Ohio.
    • Work Modality: Hybrid.
    • Employment Type: Full-time.
    • Compensation: $20.00 - $23.00 per hour.
    • Term: Rolling.
    Relevant fieldsOther

    About PatientPoint®

    PatientPoint is a digital health company that provides information to patients, healthcare providers, and life sciences companies. It operates a network of digital devices in 35,000 physician offices. The company focuses on patient engagement, remote care management, and health technology. It was founded in 1987 and is based in Cincinnati, Ohio. The firm employs between 501 and 1,000 people.

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