About the role#
The Student Development Representative assists prospective and continuing students within a centralized advising support center. This role focuses on promoting student outreach and retention while performing clerical and record-keeping duties across student development departments. You will utilize technology to enhance processes and maintain data integrity for student success platforms.
What you'll do#
- Welcome guests and provide information on College rules, requirements, and services.
- Assist students with issues via in-person visits, phone calls, email, and online chat.
- Maintain user access to student success platforms and support data reporting needs.
- Input student information into databases and guide students through application and registration portals.
- Review documents for completeness and accuracy, and make appropriate departmental referrals.
- Schedule student appointments and manage service requests.
- Attend meetings and training sessions to maintain current knowledge of college systems.
What you'll need#
- High school diploma or GED.
- One year of related experience.
- Proficiency with Microsoft Office Professional or similar applications.
- Ability to deliver a high level of customer service.
- Strong attention to detail with effective time and task management skills.
- Ability to communicate effectively with diverse populations and prioritize competing tasks.
- Must complete FERPA training within 30 days of employment.
Location & details#
- Location: Boca Raton, Florida.
- Modality: On-site.
- Term: Rolling.
- This is a full-time, paid position.
About Palm Beach State College
Palm Beach State College is a public institution based in Lake Worth, Florida. Founded in 1933, it serves as the first public community college in the state. The college provides over 130 programs including bachelor degrees, associate degrees, and professional certificates. More than 36,000 students attend classes across five locations in the county.
How to get in at Palm Beach State College
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