About the role#
NISC is hiring a Technical Support Intern for the Summer 2027 term. This is a full-time, paid position based on-site in Mandan, North Dakota. You will work with our support teams to maintain software and hardware systems for our members.
What you'll do#
- Troubleshoot and resolve Windows desktop operating system issues.
- Join PCs to Windows domains and install NISC software.
- Remove viruses and spyware from systems.
- Use remote connectivity tools like Remote Desktop to assist users.
- Create and test printers on Windows and Linux servers.
- Provide phone support to customers within an Automatic Call Distribution environment.
- Monitor Windows and Linux servers using Xymon tools and develop action plans for issues.
What you'll need#
- A High School diploma or equivalency.
- Current pursuit of an Associate or Bachelor degree in Information Technology or a related field.
- Coursework and a general understanding of Windows desktop operating systems, Linux and Windows servers, and TCP/IP networks.
- Strong problem-solving skills with attention to detail.
- Clear verbal and written communication skills.
- Ability to explain technical solutions to both technical and non-technical users.
- Professionalism and a commitment to our shared values.
- Ability to work both independently and as part of a team.
Location & details#
- Location: Mandan, North Dakota.
- Term: Summer 2027 (May through August).
- Work Modality: On-site.
- Employment Type: Full-time intern.
About NISC
NISC is a software development organization that builds and maintains technology for energy cooperatives and communications companies. The company provides billing, accounting, and operations software to over 950 members across the United States, Canada, and several territories. It maintains facilities in Missouri, North Dakota, Iowa, and Virginia. The organization employs between 1,001 and 5,000 people.
How to get in at NISC
Applying to NISC early gives you a significant advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first before the pile grows. This helps you avoid the frustration of submitting your resume into a crowded queue. You can also improve your chances by reaching out to the right people. Intern Insider surfaces the recruiters behind the company's roles so you can contact them directly to ask about the position or a referral. This approach often leads to better response rates than a standard online application.
