About the role#
As a Homeowner Advocate intern, you will join the Regulatory Resolution team for a 10-week summer program. This role focuses on representing the voice of the homeowner by analyzing feedback and identifying trends. You will work alongside experienced staff to understand our business operations, company policies, and industry standards while contributing to process improvements.
What you'll do#
- Review, categorize, and log regulatory complaints from agency portals.
- Analyze complaint data to spot recurring customer concerns and emerging risks.
- Help with research and reporting for regulatory inquiries.
- Document business processes and suggest ways to improve efficiency.
- Perform business analyses and present recommendations to leadership.
- Attend company-sponsored training, activities, and team events.
What you'll need#
- Currently pursuing a four-year degree with a graduation date between Fall 2027 and Spring 2028.
- Majors in Business Administration, Finance, Economics, or Statistics.
- Proficiency in quantitative analysis.
- Strong skills in Excel and Tableau.
- Highly developed organizational and time-management skills.
- Ability to work in the United States without company sponsorship.
Location & details#
- This is a full-time, paid internship located on-site in Coppell, Texas.
- The program term is Summer 2027.
- Employees are required to have a smartphone that meets company security standards for authentication apps.
About Newrez LLC
Newrez LLC provides mortgage lending and servicing solutions for individuals across the United States. The company offers various loan options including FHA, USDA, and VA loans to assist with home purchases and refinancing. Based in Fort Washington, Pennsylvania, the firm employs over 5,000 people. It maintains a focus on residential mortgage lending and supports military families through specialized resources.
How to get in at Newrez LLC
Applying early at Newrez LLC gives you a significant advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, so you can submit your materials before the applicant pile grows. This helps you stay ahead of the crowd during the hiring cycle. You can also improve your response rates by reaching out to the team directly. Intern Insider surfaces the recruiters behind the company roles so you can ask about the position or request a referral. Connecting with a human contact often makes your profile stand out more than a standard submission.
