About the role#
National Gypsum Company is seeking an IT Intern to join the IT Operations team in Charlotte. This role offers hands-on experience in service desk operations, network communications, and cybersecurity. You will work alongside IT professionals to support daily operations and assist with projects that maintain business systems.
What you'll do#
- Monitor and maintain network communication systems, including LAN/WAN and wireless infrastructure.
- Support cybersecurity efforts such as endpoint protection, patch management, and vulnerability assessments.
- Create user guides and document technical processes for recurring issues.
- Collaborate on projects involving IT service management, system upgrades, and security improvements.
- Assist with incident response activities, including root cause analysis and preventive planning.
What you'll need#
- Current enrollment in a degree program for Computer Science, Cybersecurity, Information Technology, or a related field.
- Strong problem-solving skills and the ability to troubleshoot technical issues.
- Familiarity with Microsoft Windows and Office 365.
- Interest in cybersecurity best practices and networking concepts like routing, firewalls, and TCP/IP.
- Excellent communication skills and a customer service mindset.
- Ability to work both independently and as part of a team.
Location & details#
- This is a full-time, paid internship based on-site in Charlotte, North Carolina.
- The position follows a rolling term.
About National Gypsum Company
National Gypsum Company operates as a building materials manufacturer based in Charlotte, North Carolina. Founded in 1925, the firm provides products including gypsum wallboard, cement back board, and roof deck materials. It serves as the exclusive service provider for items marketed under the Gold Bond, ProForm, and PermaBASE brands. The company maintains a workforce of between 1,001 and 5,000 employees.
How to get in at National Gypsum Company
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